Privacy policy

PRIVACY POLICY Last Updated: May 18, 2026

This Privacy Policy (“Policy”) is issued by Radical Adventures LLC (“Company,” “we,” “us,” or “our”), a Massachusetts limited liability company, and governs the collection, use, disclosure, and processing of personal information in connection with your access to and use of http://radicaladventuresne.com (the “Website”). By accessing or using the Website, you acknowledge that you have read and understand this Policy.

To the maximum extent permitted by applicable law, your use of the Website constitutes your acceptance of the practices described herein.

  1. SCOPE AND DEFINITIONS

For purposes of this Policy, “personal information” means information that identifies, relates to, describes, or is reasonably capable of being associated with an individual or household, including information defined as “personal data” under applicable privacy laws such as the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).

This Policy applies solely to information collected through the Website and does not apply to third-party websites, applications, or services that may be linked or accessible from the Website.

  1. INFORMATION WE COLLECT

We collect personal information in the following categories:

A. Information You Voluntarily Provide We may collect personal information that you voluntarily provide, including but not limited to when you:

  • Register for an account or create user credentials;
  • Make purchases, bookings, or other transactions;
  • Submit inquiries or communicate with us;
  • Participate in promotions, surveys, or programs;
  • Submit or upload content, including user-generated content.

Such information may include identifiers such as name, email address, telephone number, billing information, and any other information you choose to provide.

B. Information Collected Automatically When you access or use the Website, we and our service providers may automatically collect certain information, including:

  • Internet Protocol (IP) address;
  • Device identifiers and characteristics;
  • Browser type, version, and settings;
  • Operating system information;
  • Referring URLs and browsing activity within the Website;
  • Date/time stamps and usage metrics;
  • Approximate geographic location derived from IP address.

This information is collected through cookies, pixels, logs, and similar technologies.

C. Information from Third Parties We may obtain information about you from third parties, including:

  • Analytics providers (e.g., Google Analytics);
  • Payment processors;
  • Social media platforms, where you choose to connect or interact with the Website;
  • Other service providers engaged in support of Website operations.
  1. PURPOSES OF PROCESSING

We process personal information for the following business and commercial purposes, as permitted by law:

  • To operate, maintain, and improve the Website and related services;
  • To process transactions and fulfill orders;
  • To manage customer accounts and relationships;
  • To provide customer service and respond to inquiries;
  • To send administrative, transactional, and service-related communications;
  • To send marketing communications, subject to applicable opt-out rights;
  • To analyze usage and improve Website performance;
  • To detect, prevent, and address fraud, security incidents, or misuse;
  • To comply with legal obligations and enforce our policies;
  • For other purposes disclosed at the time of collection or with consent.
  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to collect and store information about interactions with the Website.

Categories of cookies may include:

  • Strictly necessary cookies (required for functionality);
  • Functional cookies (preferences and customization);
  • Analytics cookies (usage measurement and performance);
  • Advertising cookies (interest-based advertising);
  • Social media cookies (integration with third-party platforms).

Certain cookies may constitute “sale” or “sharing” of personal information under applicable law when used for cross-context behavioral advertising.

You may control cookies through browser settings or other available tools; however, disabling cookies may impair Website functionality.

  1. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information as follows:

A. Service Providers We may disclose personal information to contractors, vendors, and service providers who perform services on our behalf, including hosting, analytics, payment processing, customer support, marketing, and security services. Such parties are authorized to use personal information only as necessary to perform services for us.

B. Legal and Regulatory Compliance We may disclose personal information where required or permitted by applicable law, regulation, legal process, or governmental request.

C. Business Transfers In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of such transaction, subject to appropriate confidentiality protections.

D. With Consent We may disclose personal information with your consent or at your direction.

  1. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you may have the following rights under applicable law:

  • The right to know what personal information is collected, used, disclosed, or shared;
  • The right to request deletion of personal information;
  • The right to request correction of inaccurate personal information;
  • The right to opt out of the sale or sharing of personal information;
  • The right to limit the use of sensitive personal information, where applicable;
  • The right not to receive discriminatory treatment for exercising privacy rights.

We do not sell personal information for monetary consideration. However, certain advertising and analytics activities may be deemed a “sale” or “sharing” under applicable California law.

To exercise your rights, you may contact us using the information provided in this Policy or utilize any available preference controls.

We may take reasonable steps to verify your identity before responding to requests.

  1. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, tax, accounting, or reporting obligations.

  1. SECURITY

We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

  1. CHILDREN’S PRIVACY

The Website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

  1. INTERNATIONAL DATA TRANSFERS

Personal information may be transferred to, stored, and processed in jurisdictions outside of your residence, which may have different data protection standards than your jurisdiction. By using the Website, you acknowledge and consent to such transfers, subject to applicable legal requirements.

  1. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of such third parties, and you access them at your own risk.

  1. USER-GENERATED CONTENT

Any information you submit or post publicly may be visible to other users and the public. You acknowledge that such information is not confidential, and we disclaim responsibility for its further use by third parties.

  1. CHANGES TO THIS POLICY

We reserve the right to modify or update this Policy at any time. Updates will be indicated by revising the “Last Updated” date. Your continued use of the Website following any changes constitutes acceptance of the updated Policy, to the extent permitted by law.

  1. CONTACT INFORMATION

Questions, requests, or concerns regarding this Policy or our privacy practices may be submitted via the contact information provided on the Website.